Returns & Exchanges
At MAPLE, we want you to be completely satisfied with your purchase. If your new fashion finds aren't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags and protective seals are intact.
Ship Your Package
Drop off your parcel at any authorized carrier location or schedule a pickup; we will notify you via email as soon as your package is received at our warehouse.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing